Introduction

This report shows where your sales are coming from. See a list of countries, along with the number of sales and total revenues from each, during the selected date range.

Run a Report

Follow these steps to run the Sales by Country report:

 

• Login to the Segpay Merchant Portal at: https://mp.segpay.com, and point your mouse at the Performance Reporting menu. Select Sales by Country.

 

 

Following these steps to run the Sales by Country report:

 

Click Choose from a saved Report if you have used the Sales by Country report before and want to retrieve a specific report you’ve run previously, so you don’t have to re-create it (see the Saved Reports section near the end of this document for more detail). Otherwise, see step 2 below to generate a new report.

 

• Click the date-selector box and choose the time period you want to report on. Select Today, Yesterday, This Week (the current Sunday-Saturday period), Last 7 Days, This Month, Last Month (the previous calendar month), Last 30 Days. Or choose a Custom Range by selecting starting and ending dates:

 

 

• Next, select the merchant account(s) you want to see in the report. Notice the search box, which comes in handy if you have many accounts to scroll through.

 

• Select which specific Cash program(s) you want included in the report. This groups your websites together by the cash/affiliate program(s) they are associated with, so it may be easier for you to report by cash program instead of selecting URLs in the next step. Note: Select “None” to include websites that are not associated with any Cash program. The report will include sales associated with the cash program(s) you select here.

 

• Under Transaction Sources, select the types of sales you want included in the report:

1. 1. Signups: transactions resulting from an initial signup.
   2. Conversions: transactions that occur when a trial period converts to a full membership.
   3. Rebills: transactions resulting from recurring subscription charges (includes one-click transactions as well).

 

Click Select All to include all types of transactions in the report.

 

 

• Click the URL(s) menu to see a list of your websites. If you selected specific cash program(s) in the previous step, you will only see URLs associated with the selected programs. All URLs are selected by default, but you can select only specific sites to be included in the report. Note the Search box, which makes it easier to find a specific site if you have a large list.

 

 

 

 

• If you’ve had sales in multiple currencies, you can choose which specific sales to see, by currency. Your options are US Dollar (USD), Euros (EUR) or British Pounds (GBP).

 

 

 

 

• Select how you want customer country to be determined:
  1. Customer Country: Country is taken from the customer’s billing address.
  2. IP Country: Country is taken from the referring IP address on the customer’s computer/device when the transaction occurred.

 

 

 

 

 

• Click Generate Report. By default, results are sorted by Merchant ID, and countries are listed alphabetically under each merchant (if you have more than one). Each row represents a combination of a country and currency type, and displays the number of sales, and total monetary amount, for each of those combinations. If you are viewing multiple currencies, the total sales amount at the bottom of the report will reflect blended currencies.

 

 

Customize Report Results

 

Many reports have similar elements that can be used to customize the report.  See below for some sample elements that are available in this report. Note screen shots may not be an exact match for the data returned on this report.

Choose from a Saved Report

 

Most reports have four small icons in the top right corner.  The one shaped like a floppy lets you save your report filter choices so that you can easily retrieve them later.

Just click the icon and type in a name to use when retrieving your report filter.  If you choose the same name again it will let you overwrite the old filter.  You can also rename and delete your filters.

When you are ready to use your filter just click ‘Choose from a saved report’ to pull up your saved filter.  This can save you time if you run the same report many times.  Note saved reports save filters but do not save groupings.

 

Download my Report

 

To download your report choose the icon in the top right that looks like a down arrow.

Then give your report a name and choose the format for your download (CSV,XSLX,PDF) and click the download button.

On some reports that return thousands of rows of data you will be given some additional choices for your download.  You will see an option to have your report emailed to you. 

Large reports may be emailed to you in a zip archive format.  Very large reports (usually in PDF format) can require the zip archive to be split into multiple emails for delivery.  Save all attachments to the same folder and open the first one and it will uncompress them together into a single large file.

 

Report Charts

 

In the top right corner of your report you will see several small icons.  The icon with the waving arrow will allow you to see a chart view of your report. 

 

When viewing each chart type you can use the other dropdown filters to change the way your chart data is represented on the page.  Experiment with different options to see which gives you the best view for that chart type.

   

 

 

Result Table Filtering in your Report

 

Your report data is returned in a tabular grid format.  There are several useful controls built into this grid for filtering and sorting your data.  

Page Controls and both Horizontal and Vertical Scroll Bars will help you to see data that is too large to fit on the screen. 

Use the arrows to advance to a certain page or go all the way to the last page.  You can also control how many items display on a single page.   Totals are shown to the right. 

 

Please feel free to let us know any thoughts or suggestions you have about this report or anything else, by emailing [email protected].